For this month our Focus is on Quick Solutions to Common Problems,

When hiring a compressor. Should you have any tips you want us to share please feel free to inform us via our Rand-Air blog or via email SEE OUR CONTACTS BELOW

Steps to reset compressor after emergency stop activated:

Step 1

step 2A

Step 2B

Step 3

As we have entered the landmark 2010 we would like to wish all our customers and their families a very healthy and successful year.

We have received incredible loyalty and support from you over the past 37 years and that is sincerely appreciated.

We look forward in 2010 to innovating and improving our products and our services even further, to bring to you our valued customer, an even better Rand-Air experience.

Look out for the following developments at Rand-Air taking place in 2010:

• Breathing air - That is breathable air, used in industries such as sandblasting, pipeline & vessel cleaning and in general industry. Should you have any enquiries about this exciting new product please contact Byrone Thorne, Marketing Manager or Craig Swart - Fleet Manager.
• Rand-Air will be exhibiting the latest advancement in compressors and general rental at the Electra Mining - Africa 2010 from the 4 -8 October at Hall 7 D4, taking place at the MTN Expo Center at Nasrec, Johannesburg. We look forward to welcoming you on our stand and discussing your individual air and power rental requirements.
• For more information regarding our products, service and people read our Press Releases at www.randair.co.za

Also look out for our blog where you can send all your enquiries, feedback and interact with us. This platform is made especially for you, so we look forward to receiving your inputs.

Give -away

For this month we giving away Rand-Air SURPRISE PACK to the 3 customers who answer the following questions correctly.

1. What are the names / model of Rand-Air’s 3 Oil-Free Compressors?
2. Name the exhibition that Rand-air is taking part in October at the MTN Expo Center at Nasrec, Johannesburg?
3. Name 2 industries where breathing Air can be used?

Congratulations to the winners of our December competition, Casper Matsembe, Howard Rees and Lynette Pillay.

1. Making the right choices

There is an old saying which says
“If a man knows not what harbour he seeks, any wind is the right wind”

• In this October issue of our newsletter, we are focusing on choice, empowerment and quality. If Rand-Air is indeed a quality organization, would you as a valued customer, refer Rand-Air to a friend or colleague? We would therefore like to give you the opportunity to voice your opinion and ask you to fill out a Net Promoter Score (NPS) survey, which should take less than five minutes to complete. Your feedback has given us the opportunity to improve on areas such as quality assurance, where we have introduced safety, health, environmental and risk management (SHERQ) policies.
• We always strive to introduce innovative products. For example in this issue read about our new paving breakers- TEX 208PE.
• Rand-Air believes in empowering its staff and has sent members on personal change and self-mastery training. This requires participants to examine their path of personal change and issues such as helplessness; victim versus mastery, and the benefits of change. Read more about this is in the people section.
• Due to popular demand Rand-Air is giving away emergency road side utility kits to the first three customers who complete the competition questions.

Congratulations to the winners of our August competition. Suren Sookai, Neubert Gordon and Stephen Heggie

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